Rider Express
Rider Express is an intercity bus company in Canada.
Rider Express was founded in 2017 in Saskatchewan.
Headquarter is in Calgary, Alberta.
Rider Express operates in Western Canada and Ontario.
Rider Express so far travels 92 different city and towns, and has 101 stations.
Mission Statement of Rider Express
Rider Express` mission is to provide safe, reliable, comfortable, convenient and affordable intercity bus service, logistics, and charter services. Not satisfied with accustomed standards, Rider Express aims to go above and beyond and hence raise the quality bar.
Major Cities For Rider Express Buses - Bus Route Coverage
- Vancouver
- Calgary
- Edmonton
- Fort McMurray
- Regina
- Saskatoon
- Winnipeg
- Toronto
- Ottawa
Canadian Provinces That Rider Express Buses Offer Travel
- British Columbia
- Alberta
- Saskatchewan
- Manitoba
- Ontario
Rider Express Contact Information and Addresses
Calgary Westbrook Mall
Westbrook Mall Unit 46 1200 37st SW, Calgary, AB, Canada, T3C 1S2
Calgary Marlborough Mall Office
Marlborough Mall at 1457 3800 Memorial Dr NE, Calgary, AB, Canada, T2A 2K2
Edmonton Office
10180 105 St NW, Edmonton, AB, Canada, T5J 1C9
Regina Office
2820 B Avonhurst Dr. Regina S4R 3J5
Saskatoon Office
210 2nd Ave N, Saskatoon, SK, Canada, S7K 2B5
Toronto Ticket Counter
Toronto Union Station Ticket Counter 2, 2nd Floor, Toronto, ON, Canada
Rider Express News
- New Rider Express Intercity Bus Stop at Ottawa West (November 23, 2022)
- New intercity bus stop at Belleville, Ontario (November 22, 2022)
- Rider Express is now at Peterborough (November 12, 2022)
- Rider Express to Make a Winter Special Discount for Buses Between Edmonton and Calgary (November 8, 2022)
- Rider Express Edmonton Office Opened (October 6, 20222)
- New Scheduled Bus Service Between Regina and Moose Jaw (September 30, 2022)
- Fall Special Bus Travel Discount Between Calgary and Edmonton (September 21, 2022)
- Scheduled Bus Service From Toronto to Niagara Falls (September 9, 2022)
- Ottawa - Toronto - Niagara Falls Bus Service By Rider Express (August 31, 2022)
- 7 Days Scheduled Bus Service Between Calgary - Edmonton - Saskatoon and Regina (August 26, 2022)
- New Intercity Bus Schedule Between Saskatoon and Regina (May 30, 2022)
Rider Express Website and Social Media URLs
Website: https://www.riderexpress.ca
Ticketing Website: https://riderexpress.ticpoi.com
Facebook: https://www.facebook.com/riderexpress.ca
Instagram: https://www.instagram.com/riderexpress.ca/
Frequently Asked Questions
WHERE AND HOW TO BOOK A TICKET?
WHERE AND HOW TO BOOK A TICKET?
Tickets can be reserved through the following options:
- In person, by visiting one of the Rider Express offices or agents.
- Online booking is also available at www.riderexpress.ca.
HOW TO SEND PARCELS OR PACKAGES WITH RIDER EXPRESS BUS?
HOW TO SEND PARCELS OR PACKAGES WITH RIDER EXPRESS BUS?
Certainly, parcels must be scheduled for shipment through their website at https://riderexpress.ca/freight/.
HOW MANY LUGGAGE IS ALLOWED ON THE RIDER EXPRESS BUSES?
HOW MANY LUGGAGE IS ALLOWED ON THE RIDER EXPRESS BUSES?
Each ticket entitles you to a complimentary allowance of two (2) pieces of luggage, each weighing a maximum of 23 kg, along with a carry-on not exceeding 7 kg. A total of four (4) bags per ticket holder is permissible per trip. Please be aware that additional baggage beyond the initial two will incur fees: $30 for the third (3rd) bag and $40 for the fourth (4th) bag. For a comprehensive understanding of Rider Express policies and regulations, please review them at: https://riderexpress.ca/policy/
Should you possess more than four (4) bags, you need to arrange them as parcels using the following link: https://riderexpress.ca/freight/
WHERE TO SEE THE FULL SCHEDULE OF THE TRAVEL DETAILS?
WHERE TO SEE THE FULL SCHEDULE OF THE TRAVEL DETAILS?
Please visit https://riderexpress.ca/routes/ or call 1-833-583-3636
WHERE CAN PEOPLE SEE THE EXACT LOCATION OR ADDRESS OF A CERTAIN STOP?
WHERE CAN PEOPLE SEE THE EXACT LOCATION OR ADDRESS OF A CERTAIN STOP?
Visit Rider Express` web page listing all station locations
https://riderexpress.ca/locations/
A sample location page is as below for Calgary - Westbrook mall station
https://riderexpress.ticpoi.com/public/stations/calgary-westbrook-mall
HOW DOES CANCELLATION AND REFUND WORKS?
HOW DOES CANCELLATION AND REFUND WORKS?
Cancellation and refund requests must be submitted at least 24 hours before the scheduled travel date. Refunds will only amount to 50% of the ticket value. For a comprehensive understanding of the cancellation and refund policy, kindly refer to the following link: https://riderexpress.ca/policy/
HOW TO CHANGE A SCHEDULE THAT IS ALREADY BEING BOOKED?
HOW TO CHANGE A SCHEDULE THAT IS ALREADY BEING BOOKED?
You have the flexibility to modify the time and date of your ticket on your own through the booking system. Alternatively, you can contact Rider Express at 1-833-583-3636 for assistance. Please note that a service charge of $30 applies to tickets with a total exceeding $70, while a charge of $20 is applicable for tickets totaling less than $70.
WHAT HAPPENS IF SOMEONE MISSES THE DEPARTURE TIME?
WHAT HAPPENS IF SOMEONE MISSES THE DEPARTURE TIME?
Just like the airline industry, the tickets are issued for specific dates and times of travel. To ensure a smooth boarding process, customers needs to be present at their designated stops at least 15 minutes before the scheduled departure time. This timeframe allows the Rider Express staff to assist customers with boarding and ensure the safety of their luggage. Please note that unless cancellation is communicated 24 hours in advance, keep in mind, they cannot accommodate last-minute requests for refunds or rescheduling.
IS THERE A SENIOR OR STUDENT OR SPECIAL RATE?
IS THERE A SENIOR OR STUDENT OR SPECIAL RATE?
There is a bulk ticket discount offered for frequent travellers and can be bought from following link: https://riderexpress.ticpoi.com/sales/voucher
CAN CHILDREN TRAVEL FREE OF CHARGE?
CAN CHILDREN TRAVEL FREE OF CHARGE?
Children can travel at no cost under the following circumstances:
- One child under the age of 2 can travel for free per person/ticket.
- The child must be accompanied by an adult or a minor aged 16 or older.
- The child will not require a separate seat.
Children who are 2 years old or older will be charged the same fare as adults.
WHO HOLDS OWNERSHIP OF RIDER EXPRESS?
WHO HOLDS OWNERSHIP OF RIDER EXPRESS?
Firat Uray currently serves as the President of Rider Express Transportation, situated in Calgary, Alberta.
ARE RESTROOM FACILITIES AVAILABLE ON RIDER EXPRESS?
ARE RESTROOM FACILITIES AVAILABLE ON RIDER EXPRESS?
Rider Express buses offer a range of amenities, including complimentary Wi-Fi, power outlets, individual reading lights, and onboard washrooms.
DOES RIDER EXPRESS REQUIRE ID?
DOES RIDER EXPRESS REQUIRE ID?
Yes, Rider Express requires you to present an ID to an agent to be allowed to board the bus.
WHERE IS RIDER EXPRESS STOP IN OTTAWA?
WHERE IS RIDER EXPRESS STOP IN OTTAWA?
In Ottawa, the designated pick-up point is the St Laurent Station Bus Terminal, specifically located at Platform "C".
WHERE DOES THE RIDER EXPRESS LEAVE FROM EDMONTON?
WHERE DOES THE RIDER EXPRESS LEAVE FROM EDMONTON?
Kindly ensure your presence at the departure station 15 minutes before the scheduled departure time. The bus in Edmonton leaves from Kingsway / Royal Alexandra Hospital Transit Centre
info@ticpoi.com